Our statement of commitment
To uderstand our commitment with our customers, we must return back to our origins, as a scientific project at University of Valencia in the 90's. We were CASA customers before we became developers and providers of CASA technology, while now, we continue to be CASA customers but of our own products. For us, the most important point is to be proud of our products and our work, and it is not possible to be proud if we don't work for our customers as if the work was for us. And it is. We take the same care. We don't understand another way to work.
We, the PROISER team, support our clients needs, requests, expectations and developing ambitions by affirming the followings:
- we are going to be always ahead and leading the market, shadowing anything coming close to what we have to offer;
- we are going to be restless while looking for new technologies that may come into meeting our client´s needs;
- the attention towards our clients will be equal, with no discrimination regarding distance, language or field/type of work/study;
- as an innovative company, we shall always support scientific initiatives committed to bring new knowledge into the field, and the dissemination of this vital information is guaranteed;
- never shall be one product discontinued without maintaining the support for it as long as our client needs it;
- the products we offer shall be always valued first by innovation quality point of view and not by the market point of view;
- no technological failure, if any, shall be denied.